Terms and Conditions
Welcome to Elite Media! We're thrilled to offer our top-notch real estate multimedia production services to our valued customers, including real estate agents, builders, and homeowners. To ensure a smooth and transparent collaboration, we have laid out the following Terms and Conditions. By engaging our services, you acknowledge and agree to comply with these terms. Please read them carefully.
Ownership and Usage of Photographs
All media taken by Elite Media are the sole property of Elite Media. Upon the invoice payment, Customers are granted a non-exclusive, non-transferable license to use the media for their intended purpose, such as marketing and promoting the property featured in the media. It is prohibited to sell, license, or transfer the media to any third party without prior written consent from Elite Media. Elite Media may, at its discretion, showcase the photographs and other media in its portfolio, website, or other marketing materials to promote its services, unless prior written agreement has been made.
Obligations of Elite Media
Elite Media shall make commercially reasonable efforts to capture high-quality, visually appealing media that showcase the property accurately. Elite Media will provide the edited photographs and other media to the Customers within the agreed-upon timeframe, ensuring professional standards are maintained. Elite Media service area is limited primarily to Phoenix metropolitan area, other locations within the state of Arizona may have extra travel charges applied. There is no travel fee under 30 mile drive from Elite Media office, travel expense may incur after that.
Obligations of Customers
Customers shall provide Elite Media with accurate information about the property to be photographed, including its location, any unique features or requirements related to the job. Customers are responsible for obtaining all necessary permissions required to allow Elite Media access to the property and to photograph it. The property must be ready at the agreed-upon time and the photographer will shoot it as it is. If the Customers plan to have a fire in the fireplace during the shoot, it is strongly recommended to have a functioning fire extinguisher readily available. All dogs must be restrained or removed to ensure the safety of Elite Media personnel.
Payment and Pricing
Customers shall pay the fees for Elite Media's services in a timely manner. Elite Media reserves the right to revise its pricing at any time, with reasonable notice provided to Customers. Additional charges may apply for services beyond the scope of the original agreement, such as extra services requests or travel expenses.
Reschedule and Cancellation
Customers shall inform Elite Media of any changes, cancellations, or rescheduling requests, with reasonable advance notice. The $75 fee will be applied when cancelling or rescheduling 12 hours prior to the appointment time. No charge will be applied when cancelling or rescheduling due to severe weather conditions.
Limitation of Liability
Elite Media does not sell or share the collected personal information like emails and phone numbers with any third party. Elite Media shall not be held liable for any loss, damage, or expenses incurred by Customers or any third party arising from the use or misuse of the media.
Either party may terminate the agreement with written notice if the other party fails to fulfill its obligations. Upon termination, the Customers must immediately cease using the photographs. This Agreement will be governed by and construed in accordance with the laws of the state of Arizona.